Terms and Conditions

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1. Appointments & Booking Fees

To secure your appointment and allow us to prepare a personalised experience just for you, we ask for a small booking fee. This fee is non-refundable, as it reserves dedicated time in our studio. We completely understand that plans can change, so your booking can be rescheduled or transferred to a future appointment with at least 7 days’ notice. Unfortunately, for late cancellations or missed appointments, the fee will be retained.

2. Cancellations & Rescheduling

We kindly ask that any changes to your appointment are made at least 7 days in advance. This allows us to offer your appointment time to another bride. Cancellations or changes made within 7 days of your appointment may result in the loss of your booking fee.

3. Orders & Payments

All wedding dresses are made-to-order specifically for each bride unless otherwise stated. A 50% non-refundable deposit is required to place your order. Once an order has been placed, it cannot be cancelled, exchanged, or refunded. The remaining balance must be paid prior to or at the time of collection.

4. Production & Delivery

Estimated delivery dates are provided as a guideline and may be subject to change. While we work closely with our designers to ensure timelines are met, Studio 41 Bridal cannot be held responsible for delays caused by designers or unforeseen circumstances outside of our control.

5. Sizing & Alterations

All gowns are ordered in standard designer sizes. Measurements are taken with care, but alterations are almost always required to achieve the perfect fit.

Alterations are not included in the price of your gown. We are happy to recommend a trusted, experienced seamstress who carries out fittings on-site for convenience. However, all alteration services are provided independently, and any agreement or payment is made directly between the bride and the seamstress. Studio 41 Bridal is not responsible for any alterations carried out.

6. Returns & Exchanges

Due to the made-to-order nature of our gowns, all sales are final and we do not offer refunds or exchanges. Sample sale dresses are sold as seen and are non-refundable and non-exchangeable. We strongly encourage all brides to carefully check their gown before purchase.

7. Dress Collection

Once your gown has arrived and passed our quality checks, you will be notified. We kindly ask that all dresses are collected within 14 days of notification. The final balance must be paid before or at the time of collection.

8. Liability & Care

While every care is taken to ensure your gown is handled and stored safely while in our studio, Studio 41 Bridal cannot be held responsible for any loss, damage, or delays outside of our control.

Upon collection, brides are asked to inspect their gown and confirm they are happy with its condition. Once the dress has been collected, responsibility transfers to the bride. We recommend arranging appropriate insurance for your gown following collection.

9. Pricing

All prices are subject to change without notice. The price agreed at the time of ordering will be honoured for your purchase.

Contact Information

If you have any questions regarding these Terms & Conditions, please contact us at:

Studio 41 Bridal  

Ashridge Manor, Forest Road, Wokingham, RG40 5RB   

hello@studio41bridal.co.uk

These Terms & Conditions are designed to ensure a smooth and enjoyable experience for every bride visiting Studio 41 Bridal. Thank you for your understanding and support.